FAQ – Frequently Asked Questions

1. How long does shipping take?
Orders are usually processed within 1–3 business days. Delivery takes 5–12 business days depending on your location.

2. Do you offer returns or exchanges?
Yes! You can request a return or exchange within 14 days of receiving your order if the item is unused and in original condition.

3. Do you ship internationally?
Yes, we deliver to many countries worldwide. Shipping rates and times vary by destination.

4. How do I choose the right size?
A detailed size chart is available on every product page to help you choose the best fit for your baby.

5. How can I contact customer support?
You can reach us anytime at support@cozycocoons.top or through our Contact Us page.